Frequently asked questions
·       What is Yonna Foreign Exchange Bureau Ltd?
Yonna Foreign Exchange Bureau is a money transfer company that offers payment services to the world’s largest International Money Transfer Operators (IMTPs) with over one hundred and fifty payout locations in The Gambia. With Yonna Forex Bureau, you can send or receive money locally and internationally.
·      How do I create a transaction with Yonna?Â
Here we have two options, YONNA WALLET and SAAYING -SAAYING. Additionally, we can send through our partner Money Gram to all destinations.
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Getting started with Yonna Wallet is easy! Follow these steps:
1.   Download the app on the Google Play Store or Apple Store.
2.   Create an account with your username and password.
3. Then use our three transfer options (WALLET TO WALLET, WALLET TO CASH or WALLET TO BANK) to send or receive money, buy credit or even cash power.
Getting started with transactions using Saaying Saaying! Follow these steps:
1.   Customers can visit any Yonna Forex branch within The Gambia and request to send Money within the Gambia and Abroad.
2.    Our able cashiers are there to guide them.
3.    Once the transaction is processed by the cashiers, a reference number would be shared with you which you can in turn share with your beneficiary.
4. Your beneficiary can now go to any Yonna office nearby to collect the transfer
·      How long does it take for a transaction to be processed?
  We prioritize speed and efficiency. The transaction process may vary depending on the type of transaction one has. specifically, most transactions are completed within 5 minutes. Rest assured, we work diligently to make your money transfers fast and hassle-free
·       Is my transaction secure with Yonna Forex?
    Yes! Your security is our top priority. We employ advanced encryption and adhere to strict industry standards to safeguard your personal and financial information. Rest assured that your data is in safe hands.
Our foreign currency and its security:
·      What’s Yonna Foreign Currency?
With our Foreign exchange trading, you can Benefit from our reliable and convenient currency exchange services. Whether you’re preparing for an international trip or need to convert funds, we offer competitive rates and effective funds.
·      How secure is it?
     Our commitment to providing the best foreign exchange services supports our emphasis on security, convenience, and cost-effectiveness. Whether you’re a frequent traveler or engaged in cross-border business, you can depend on us to make your currency exchange experience simple and trustworthy.
Join our thousands of satisfied customers who rely on Yonna Foreign Exchange Ltd for their currency exchange needs. Your global financial transactions just got simpler and more efficient.
Currently, yonna has over six hundred (600) branches across all the regions in The Gambia with excellent service delivery to our valuable customers when receiving or sending their remittances.
·      What are your products?
We provide a wide range of products namely:
·      Currency trading
·      Foreign exchange service
·      Bill payments
·      Saaying-Saaying money transfer service (local brand)
·      Payment solutions (business or individuals).
·      Remittance payment
·      Payment Service Provider
YONNA SUNFLOWER OIL
You can also buy at wholesale and retail prices your sunflower oil unbeatable price in 1liter 5liters 10liters 20liters. Rice and soft drinks are available.
YONNA FARM
You can now buy your fresh vegetables and fresh fruits from our farm at reasonable prices on both wholesale and retail basis.
YONNA DELIVERY SERVICE
We deliver food provisions to households on behalf of their loved ones in the country.
YONNA WALLET
Yonna’s mobile wallet makes financial services easy and convenient for all. With a few taps on your phone, you can send remittances, withdraw cash buy credit and cash power in the comfort of your zone.
